A completed and signed registration form and payment of the administration fee of £100 is required to reserve a place at WEYC. The Administration Fee includes settle sessions for your child ahead of joining us and an edition of the Farmer Bennett Books for you to enjoy. The administration fee is NON REFUNDABLE.
ALL fees are invoiced monthly, (during the first week of each month). Payment is due on receipt of invoice before day 7 of each month, in advance of each monthly period. Fees are reviewed annually.
Any invoices that are not paid during the first week of each month will incur an automatic penalty charge of 10%. In rare cases where the services of a debt collector become necessary, a statutory charge of £100 will be added to cover costs. Should you fail to make payment, your accounts fall into arrears care will be removed.
Fees may be paid by a monthly standing order, online payment, Credit/Debit cards or via the Tax Free Childcare account.
Additional hours/sessions at the Centre may be arranged at any time with the office by emailing info@worcestereyc.co.uk and can be taken up immediately if space is available. The extra time will be charged; payment is due on receipt of the adjusted or new invoice.
Parents wishing to withdraw their child or reduce their sessions will be required to give a month’s notice via email of their intention or forfeit the month’s fees in lieu. Written notification must be received before the 1st of each month when invoices are produced and issued.
Fees remain due in good faith, regardless of bank holidays, emergency closure (e.g. severe flooding, snow, boiler defects) or any absence due to illness, family holiday or excursion.
Places will be confirmed by WEYC as soon as possible, after receiving completed paperwork and the administration fee. You will be sent final confirmation of your booking, at which point your place becomes contractual and you will be liable for payment of the first month’s fees. Alternatively, a month’s notice in writing prior to the start of a new child is required to cancel a confirmed new booking.
To better support quality staff/child relationships and nurturing/bonding processes, the following minimum requirements will apply:
a. Baby Care children are required to attend for a minimum of 2 x short day (8-3) sessions per week
b. Ducklings Department children are required to attend for a minimum of 2 x short day (8am-3pm) sessions per week.
c. Robins Department children are required to attend for a minimum of 2 x short day (8am-3pm) sessions per week.
d. Barn Owl children are required to attend for a minimum of 2 x short day (8am-3pm) sessions per week.
e. Children may choose to attend 2 Settings and NEF income can be split, but such a decision may disrupt the quality and continuity of a child’s education.
Payments can most easily be made online: Sort code 20-98-61 Account No: 20957747. Any queries regarding invoices can be discussed with the Finance Team, based in Worcester, on 01905 749291 between 8am-4pm daily. The Centre is fully registered to receive Government Funding for children aged 9 months of age, 2,3 & 4 years. This is automatically applied for on your behalf. Pupil Premium and Special Educational Needs Funding can also be applied for with parental permission and completion of appropriate forms.
A full and comprehensive copy of all the Centre’s Policies & Procedures is available from the office. Policies and Procedures as well as Terms and Conditions are updated regularly, in accordance with legal changes and County recommendations. It will always be the information in the most recently updated copy that is applicable.
It is the responsibility of all parents and carers to familiarise themselves with the Terms & Conditions policies of the Centre, and to keep the Centre informed of any alterations to their personal and contact details. Updated information should be communicated via email: info@worcestereyc.co.uk or updated via the Famly App.
In the event of an emergency, should parents be unavailable, they must agree to staff and medical personnel acting in loco parentis, in the child’s best interests until parents arrive or can be contacted.
The Office is open between 8am-4pm Monday to Friday. Administration can only be dealt with during these times. Childcare Staff should not be burdened with financial and administration matters.
